They get a bit fussy with expense claims at work and won't refund expenses unless you have a 'proper tax invoice'. Judging from the ones I get from the occasional taxi the only thing that defines them as such is that they have 'Tax Invoice' written on them. Otherwise it's the same as any other receipt. Before Xmas I bought a camera and memory card from Harvey Norman in Brisbane. Thinking they'd given me two receipts I threw one away only to find out later on that I'd actually thrown the receipt for the memory card away. I photocopied my credit card receipt and the front of the box but they steadfastly refused to pay on the grounds it wasn't a proper tax invoice.
In a moment of mindless optimism I thought I'd ring Harvey Norman and see if I could get a duplicate invoice ($35 isn't much but it is worth getting back). I couldn't believe my ears when I was put through to an assistant in the computer department who printed one out and faxed it to me. From picking up the phone to getting the fax couldn't have been more than 2 minutes.
Full marks to Harvey Norman. They have restored my faith in Australian retail service.
On top of that we won the lotto while we were away in Noumea ($32) and my Virgin Blue flight to Townsville was on time on Wednesday. It would have been a wonderful start to the New Year if I hadn't invested in the stockmarket.